Twenty to seven, and somebody has rung in sick.

You cannot be charged by forgetting, because there is no card on the account during the trial. When the 14 days are nearly up we email you three days out and again the day before; if you do nothing at all, the trial simply ends. Your data is not deleted while you decide.

No. CleanFlo is month-to-month with no contract and no lock-in period. You can cancel anytime from your account settings, with no notice period and no cancellation fee. We believe you should stay because the software works for you, not because you're trapped in a contract.

No, and you do not have to do anything to prevent it. Signing up asks "Are you VAT registered?" once, and the answer is no unless you say otherwise. With it off, an invoice carries no VAT number in the letterhead, no VAT column on the table, no VAT against any line and no VAT row in the total. Not zeroes: nothing. It is your prices and what is owed. If you cross the threshold later, tick the box in Settings and add your number, and invoices you raise from then on carry VAT at 20%.

CleanFlo is cleaning business management software for UK cleaning companies, from a sole trader with one round to a firm running forty cleaners. It holds the rota, the client and site records, the cleaner app your staff use on their own phones, quoting and VAT invoicing, health and safety, and a public web page of your own. It is £19.99 a month, flat, with unlimited staff, clients and locations, so taking somebody on does not move the bill. It is written for one trade in one country rather than adapted from a general field-service product, which is why VAT at 20%, BACS details on the invoice and RAMS on a 5×5 are built in rather than something to configure. VAT itself stays optional: it asks once whether you are registered and assumes you are not. Domestic rounds, commercial contracts, end of tenancy, holiday let changeovers, Airbnb turnovers, window rounds and soft facilities management all run on the same book, and each of the seven has a page of its own on this site written for it.

Yes. CleanFlo provides smart scheduling with day, week, and month calendar views. You can create one-off or recurring cleaning jobs, assign staff, and manage rotas across multiple sites. Your cleaning team receives automatic push notifications and emails when jobs are assigned or schedules change.

CleanFlo sends automatic notifications via both push notifications (to their mobile device) and email when jobs are assigned, schedules change, or shifts are cancelled. When you add someone to the team you choose how they get in: a single-use invite link they redeem to set their own password, or a temporary password you set and CleanFlo emails to them.

Yes. CleanFlo includes a dedicated mobile-first portal for your cleaning team. Staff can view their schedules, check job checklists (vacuuming, bathrooms, kitchens, etc.), and receive push notifications about new assignments. The app works offline too. It syncs automatically when back online, even in zero-signal zones.

Absolutely. CleanFlo generates professional invoices from completed cleaning jobs, as full UK VAT invoices if you are registered and with no VAT anywhere on them if you are not: it asks once and defaults to not registered. Every invoice includes your BACS bank details (sort code and account number) with unique payment references for easy reconciliation. You can send invoices directly via email with full PDF downloads.

CleanFlo includes a comprehensive Health & Safety engine with site risk assessments using an interactive 5×5 hazard matrix (RAMS), incident logging by severity level, scheduled compliance audits, and a dynamic compliance score (0-100) visible on your dashboard. Risk assessments print to a clean A4 document: the first thing an inspector asks for.

Yes. CleanFlo includes inventory tracking to monitor stock levels for cleaning chemicals, equipment, tools, and PPE across your locations. Put a minimum on anything you cannot run out of and CleanFlo emails you the first time it drops under, so you reorder before your team runs out on site.

Yes. CleanFlo builds you one, at cleanflo.io/p/your-name, out of the services, the town and the job history it already holds, so most of it is filled in before you start. Four questions about your work pick a design to suit it, or you choose from all fourteen: they are fourteen different page structures, not one structure in fourteen colours. Your own services, photos and areas go on it, along with a quote form that lands in your enquiries inbox. Nothing about a client does: no address, no job, no photograph taken inside somebody's home. It is part of the £19.99, not an extra. The address is made from your company name and cannot be swapped for a domain of your own. There is a finished example at cleanflo.io/p/coastalcleaningdemo: a made-up company, said so in a bar along the top, with invented reviews and a form that does not send, and kept out of Google. The same bar switches the design, the colours and the lettering.

The structural difference is what you are billed for: they charge per user, CleanFlo does not, so the bill is the same on your fortieth cleaner as it was on your first. The other difference is where each was built. CleanFlo is written for UK cleaning work specifically: VAT invoicing, BACS details on the invoice itself, and the RAMS and 5×5 risk matrix a commercial client asks for at tender. We do not quote their prices here, because prices change and ours would be out of date the week they did. There is a page for each comparison, and each one says what they do better than us.

That depends on what you are moving. Starting from nothing, you can have your services priced, a first client in and a first job on the rota in about fifteen minutes. Moving a real book across is an evening: a CSV of your clients and sites imports in minutes, but access notes, alarm codes, keys and who cleans what are yours to check, and they are worth checking. Most businesses run CleanFlo alongside whatever they use now for a week or two rather than switching everything over on a Sunday night. Getting a cleaner in takes about a minute: send a single-use invite link by WhatsApp or text and they set their own password.

A fair question to ask a company founded in 2025, and the honest answer has two halves. The first is that your data is exportable to CSV at any time, from inside the product, without asking us: clients, sites, jobs, invoices, quotes and staff. Nothing is held in a format only we can read, and you do not need our permission or our continued existence to get it out. The second half is that we do not hold funds, we are not a bank, and we do not sit between you and your customers’ money, so there is no scenario in which our stopping takes your income with it. What we cannot honestly offer you is a code escrow or a guaranteed-continuity contract, because we do not have one. If that is a condition of buying, tell us and we will say so plainly rather than sell around it.

CleanFlo is the product. The company you are contracting with, and the one your payment goes to, is WhealBit: the same name on the invoice, in the Terms and on the data processing agreement, so there is no third party you have not been introduced to. It is a small, UK-based operation built in Cornwall, and the software is written for the trade rather than adapted from a general field-service product. The about page at cleanflo.io/about/ sets out the same facts with the date each one was checked, and what CleanFlo does not claim. If you want to talk to a person before putting your client list into it, the contact page reaches one.

Your data is held in the EU/UK region of our hosting provider, and access is restricted per company: one cleaning company cannot read another’s records, which is enforced by the database itself rather than by the app being careful. Cleaners see their own jobs and nothing else; supervisors see their round. We publish the full data processing agreement and the list of subprocessors (every third party that touches your data and what each one does) so you can read them before signing up rather than after.

Yes. CleanFlo offers one-click CSV export of all your financial data: invoices, payments, revenue reports, and more. The export is formatted and ready for your accountant or bookkeeper. This makes tax time, VAT returns, and financial reporting straightforward.

A person. Write to support@cleanflo.io, or use Ask us inside CleanFlo, which opens a ticket with a reference on it and keeps the reply in that thread rather than in your inbox. Our contact page makes the promise and this is the same one: no switchboard and no chat widget that turns out to be a robot, and somebody who knows the product answers it. One working day, usually sooner.